Ordering Plants to be picked up in our Kyogle Shop

Step 1: First Create an order By using the search bar up the top to find the plant you would like

Image: Daleys Search Feature at the top of all daleys nursery pages

or click to see and add to cart every Plant in Stock

Every Plant in Stock

Step 2: When you create your order you need to enter your postcode and select your suburb where it says Freight

Image: Enter your postcode on the line that says Freight

Step 3: After this you can then select if you want to Pick it up at the nursery by clicking on the link Pickup at Nursery in Kyogle.

Image: After entering postcode you can select Pickup at Nursery in Kyogle

Once you have done this Freight will then be $0.00 and and you are ready to press checkout

Image: Notice Freight is now set to $0

Step 4: Please enter your details and select the date that you will be coming to the nursery to pickup your order.

Image: Select Pick Up Date

Step 5: Fill in all your payment details and finalise the order. Remember to put in your calendar the date you will be coming to the nursery for pickup. Also note our opening hours are in AEST time.

Bushfood Harvest in Australia

Many Australians underestimate just how rich and diverse Australian Bush foods can be. Look at this harvest we just got including walking stick palm, acronychia, native ginger, fingerlime, Davidson plum and Lemon myrtle.

What if my plants are missing in transit?

You finally ordered your favourite Fruit Trees and Daleys Staff have passionately packed them and handed them over to the freight company of your choice.

But where are they?

Don't worry as we have specially packed your plants to last up to 4 weeks in transit although the leaves may droop. We include instructions in your box on how to get them looking good even after a long trip.

Step 1: Use your track and trace number.
Daleys supplies you with a track and trace number via email after the plants have left the nursery. Go to the courier companies website and enter this number.
Fastways Couriers | Couriers Please | Australia Post | Startrack Express
If you don't have this number please contact us to get it.


Step 2: Understanding the information.
All couriers update this track and trace information differently. For example some companies may just say "received" and then not update until it arrives in your local area. So please keep checking back.

Step 3: Knowing when to take action
Daleys is in Kyogle NSW 2474 and as a general rule if you are close to us allow 3 working days. If you are in VIC, SA, ACT or Regional allow 5 working days. WA & remote allow 10 working days

Step 4: Contact the freight company first.
Have your track and trace number handy then call Fastways on 02 6624 2669, Australia Post 137678, Couriers Please 1300 361 000, Startrack 132345. What you want to do is lodge a "Missing In Transit" case or a "Delivered to wrong address" case. Make sure they give you a case number for your call and you record this along with the date.

Step 5: 14 Days has passed ( Excluding WA and Remote ) 
Please call up the freight company one last time and ask for an update on your case number. If the answer they give you is lacking in "hope" then please contact Daleys Nursery and give your
1. Invoice Number
2. Case Number
3. Date the case number was first opened.
4. A brief description of what they said in your follow up call.
* WA and Remote areas please allow 21 Days

Step 6: What to expect from Daleys Nursery
- We will resend the order free or charge^
-  or Wait until new stock is available and send at a later date free of charge.^
- or Refund the order^ ( only if  plants are unlikely to become available again. )

Unfortunately we do not get reimbursed because our freight companies say "they do not insure plants" Nevertheless we do our utmost to do what is right by you in this situation.

^ If you entered the wrong address or took longer than 14 days days to follow up the order with the freight company we can not offer replacements or refunds.

How to Reduce the chance of my order going missing

1. Make sure you double check that your address details are correct when you place an order with is.
2. Please only choose the freight company you trust and not the cheapest one. ( Learn More ) 

Buy a Kaffir Lime Fruit Tree to get Leaves for a Curry

Who makes curry?
Adding Kaffir Lime leaves makes your cooking reputation sky rockets. It really is hard to overdo the amount of leaves you include in your dish.
P.S The actual fruit isn't any good but on the positive side the fruits oils have strong insecticidal properties.

Buy Grafted Longan Fruit Trees like Kohala - Fruits Faster

Have you tried Longans in the shops lately? If not give them a go. The Longan variety called Kohala is grown by a technique called marcotting so that the plant you get is going to have a large crop, amazing taste and will start fruiting within a year or two. They cost more because many hours goes into growing them and it is a fine art when compared to growing seedling longans.
If you just get a seedling Longan tree you will be waiting longer for fruit plus the quality of the fruit and the size of the crop is a gamble. Another good thing about all Longans is that they can handle colder temperatures when compared to Lychee Trees.